The Definitive Guide to sap support
Are there any technical requirements to implement Expert Chat? Should you be not able to use our chat tool, you would possibly must update your browser/network configuration, details can be found in SAP Understanding Base Posting 2392095.SAP once more sets the standard in purchaser support innovation, with SAP for Me recognized for its AI-run options, individualized consumer expertise, and seamless support services. Happy for being honored from the ASP!
proactive support tips for every website page - run by AI and curated by SAP support in your application
"It’s not just the huge length of time that is saved; it’s also the sheer quantity of information which is out there at the clicking of a button."
One signal-on with SAP Passports: electronic consumer certificates that help you in securely navigating throughout SAP electronic Sites
Request a remote support in your behalf, and confirm all prerequisites, to make certain a productive services booking
The digital support practical experience masking all deployment eventualities and included with each individual cloud membership. Deliver value by yourself phrases by Profiting from specific services, property, and instruments that support deployment, adoption and safeguard business continuity.
Can I refer again to your chat session info in a afterwards time? Of course, the chat transcript and all attachments might be recorded with your case log for your personal usefulness.
proactive support recommendations for every page - run by AI and curated by SAP support website for your software
Place the kettle on and know that we’re coming to save the day, you’ll be back again up and jogging right away.
We don’t want to get started on listing our services And the way astounding we are at our task (simply because without a doubt, you’ve read it all ahead of from other IT vendors). So rather, we’ll Allow our recent shoppers do the conversing them selves…
Scheduled appointments have to have a minimum of forty eight hours discover to allow engineers to prepare for that session. See our FAQ for more information.
The new SAP Services and Support book points out SAP's choices in a clear, comprehensible way and addresses discrepancies in between the necessities of recent more info clients and expert customers.
SAP will not increase fees for present SAP Company Support contracts for the duration of the Preliminary period one and very first renewal period 2.3 Once the agreement is out from the Original value lock SAP may raise the support selling price by CPI on annually foundation, issue to deal conditions.